Privacy Policy

RPIT Computer Services (operated by Ramarpan Creations LLP) respects your privacy. This page explains what we collect, why, and how it's protected — written plainly, not in legalese.

What we collect

Contact details (name, phone, email) for communication and billing
Technical details you share (device, OS, symptoms) to diagnose and fix issues
Payment and billing information — payment gateways handle card details directly, we do not store card numbers

Why we collect it

To deliver the service you've requested (repair, support, consultancy)
To issue invoices and process any refunds
To improve our service quality

How we protect it

Access is limited to RPIT staff assigned to your job
Remote sessions and file transfers use SSL/TLS encryption
We do not sell personal data to third parties

Cookies

Our website uses minimal cookies for basic functionality and analytics. You can disable cookies in your browser; some features may be limited.

Your rights

You may request access, correction, or deletion of your personal data by emailing [email protected]. We'll respond within a reasonable timeframe.

Children

Our services are technical and business in nature and are not directed at children. We do not knowingly collect data from minors.

Governing law

This policy is governed by the laws of India (Maharashtra).